When will I get my order?
| Processing Time | Shipping Speed | |
|---|---|---|
| Stickers | 1-3 business days | 1-6 business days |
| Second Chance Merchandise, Special Edition Merchandise | 1-3 business days | 5-8 business days |
| Athletic Apparel | 1-5 business days | 5-8 business days |
| Casual Apparel, including Sweatshirts, Hoodies, and Jackets | 3-5 business days | 5-8 business days |
| Laser-etched Water Bottles and Tumblers | 3-5 business days | 5-8 business days |
| Home goods | 4-12 business days | 5-8 business days |
| Flags, Phone Cases, Office Supplies | 2-5 business days | 5-8 business days |
While we do our best to adhere to these processing and shipping speeds, they are not guaranteed. Factors beyond our control may affect your order. If you believe it is taking too long, please reach out to support for more information.
Processing and shipping speeds greatly increase during holidays.
Where do you ship?
We currently ship to the United States and Canada.
Not all items can be shipped to Canada at this time. Please select your currency/region for the most up to date pricing and availability.
Why am I charged so much for shipping?
Shipping is charged per fulfillment location, not per order. In some cases, your order may be fulfilled from multiple locations which may increase your shipping costs.
When possible, we apply our vendor shipping costs to your order. These rates are shown at checkout. This allows us to keep shipping costs as accurate as possible.
If rates are not available, we charge based on the table below.
| Shipping Rate (per fulfillment or partner location) | United States | Canada |
|---|---|---|
| Orders up to $59.99 | $6.00 | $18.00 |
| Orders $60-$149.99 | Free | $18.00 |
| Orders $150 and up | Free | Free |
| Stickers Regardless of order total |
Free | Free |
I ordered multiple items, why have I only received one?
Most of our inventory is printed on demand by our Print on Demand vendors. Each vendor will print, pack, and ship your order for us. This means that if you placed an order with multiple vendors, you'll receive a package from each vendor.
What payment methods do you accept?
We accept all major credit cards, PayPal, Venmo, Apply Pay, Google Pay, and Shop Pay.
What is your return policy?
Please refer to our Returns and Exchanges policy.
Do you accept exchanges?
Yes. Please refer to our Returns and Exchanges policy for full details and how to request an exchange.
What is your refund policy?
We offer refunds on eligible returns. Refunds to original form of payment are subject to a 3% restocking fee. Shipping is non-refundable.
Please refer to our Returns and Exchanges policy for full details on returns and refunds.